Returns & Exchange Policy

We are happy to help with your Return&Exchange 💗

🇦🇪 UAE Orders - We accept returns and exchanges within 7 days of receiving your order.

Our team will schedule a pickup collection for your convenience. 🚚✨

Conditions:

Items must be unused, in perfect condition, with tags and sanitary stickers attached.
Returns won’t be accepted for damaged, stained, or scented items.
Final Sale items are non-refundable, but can be exchanged if stock is available.
Cash and delivery fees are non-refundable.

How to Request:

📧 Email: info@palmtreefashionbeach.com

Please include your order number and the reason for return or exchange. Our team will get back to you within 24 business hours 🌸

Delivery Fees:

• Returns accepted within 14 days of delivery

• Shipping costs are at the customer’s expense (unless the item is faulty)

• Please use tracked delivery and share tracking details

• We’re not responsible for lost or untracked shipments 💗

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