We are happy to help with your Return&Exchangeย ๐
๐ฆ๐ช UAE Orders -ย We accept returns and exchanges within 7 days of receiving your order.
Our team will schedule a pickup collection for your convenience. ๐โจ
Conditions:
- Items must be unused, in perfect condition, with tags and sanitary stickers attached.
- Returns wonโt be accepted for damaged, stained, or scented items.
- Final Sale items are non-refundable, but can be exchanged if stock is available.
- Cash and delivery fees are non-refundable.
How to Request:
๐ง Email: info@palmtreefashionbeach.com
๐ฌ WhatsApp:ย +971 52 442 6932
Please include your order number and the reason for return or exchange.ย Our team will get back to you within 24 business hours ๐ธย
Delivery Fees:
- Dubai: AED 20 delivery fee
- Rest of UAE: AED 30 delivery fee
๐ International Orders
โข Returns accepted within 14 days of delivery
โข Shipping costs are at the customerโs expense (unless the item is faulty)
โข Please use tracked delivery and share tracking details
โข Weโre not responsible for lost or untracked shipments ๐